v7v77 Privacy Policy — Your Information Is Safe With Us
v7v77 takes your personal information seriously. Read this policy to learn how we collect, store, and use your data.
Introduction and Scope
This Privacy Policy ("Policy") is established by the authority operating the v7v77 platform ("v7v77", "we", "us") and applies to the https://v7v77.cam website and all services under it. This Policy describes what types of personal information we collect, why we collect it, how it is used, and what rights you have as a user.
By using our services, you agree to fully accept and abide by the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
What Information We Collect
We collect only the information necessary for the proper operation of our services. The types of information are detailed below by category.
Identity Information
Information you provide at the time of registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number (for contact and verification)
- Username and password (stored in encrypted form)
Financial Information
Information required for processing transactions:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
Information collected automatically while using the platform:
- IP address
- Device type, operating system, and browser information
- Cookies and session data
- Page views and site navigation logs
- Connection time and location (approximate)
Gaming Activity Information
Records of your platform usage:
- Play history and bet amounts
- Win and loss records
- Bonus usage details
- Session duration
- Preferred game categories
Support Communication Information
Information related to your contact with customer service:
- Live chat message history
- Email correspondence
- Complaint and request records
- Support ticket numbers
Identity Verification Documents
Information collected under the KYC (Know Your Customer) process:
- National ID card or passport copy
- Date of birth proof document
- Proof of address document
- Proof of source of funds (where applicable)
Purpose of Data Use
v7v77 uses your personal information for the following purposes. Each use has a specific and legitimate basis.
Service Operation and Delivery
We use your information to create and manage your account, verify login, process deposits and withdrawals, and provide uninterrupted gaming services.
Security and Fraud Prevention
Relevant information is analyzed to ensure account security, prevent unauthorized access, and detect and prevent money laundering or fraudulent activity. SSL encryption and advanced security technology are used to keep your information protected.
Age and Identity Verification
We are required to ensure that all users are at least 21 years old. Your identity documents are used in this verification process. This is a regulatory obligation and part of responsible gaming policy.
Customer Service
Your contact information is used to respond to your requests and questions, resolve issues, and operate 24/7 Bengali live chat support.
Notifications and Updates
Your email or mobile number may be used to send you important account-related notifications, promotional offers, and policy change updates. You can opt out of marketing messages at any time.
Service Improvement
Information is used to analyze user experience and improve the functionality and usability of our platform. Personal identity is not revealed in this analysis.
Cookies Policy
The v7v77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve website functionality.
The types of cookies we use:
- Essential Cookies: These are necessary to maintain login sessions, perform security verification, and support the basic functionality of the site. These cookies cannot be disabled.
- Functional Cookies: Used to remember your preferences, language settings, and customizations.
- Analytical Cookies: Collect statistics to understand patterns of site usage. This information is processed in anonymous form.
You can manage or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the site.
Data Sharing and Third Parties
v7v77 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment providers.
- Game Providers: Minimum necessary session information may be shared for the operation of games from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi.
- Technology Service Providers: Contracted providers for hosting, security, and analytics services, who are bound to comply with our privacy standards.
- Legal Obligations: Information may be disclosed when required to comply with court orders, lawful requests from investigative authorities, or anti-money laundering regulations.
- Business Transfers: In the event of a change in business ownership, information may be transferred after notifying users in advance.
Data Retention
We retain your information only for as long as necessary. The following factors are considered when determining retention periods:
- All relevant information is retained while the account is active.
- Even after an account is closed, financial and transaction records are retained for the period required by legal obligations.
- Security logs are deleted after a specified period.
- Unnecessary information will be deleted as soon as possible upon your request.
Data Security Measures
v7v77 has adopted industry-standard technical and organizational security measures to protect your information:
- SSL encryption — on all data transmissions
- Password hashing and encrypted storage
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Data access restricted and controlled on a role-based basis
- Firewall and intrusion detection systems
Your Rights
You have the following rights regarding your personal information. To exercise these rights, contact our support team.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any information we hold about you is incorrect, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances you can request that your information be deleted, though information subject to legal obligations is exempt.
Right to Object to Processing
You can object to the use of your information for marketing communications or profiling.
Right to Data Portability
You have the right to receive a copy of your information in a common format and to transfer it elsewhere.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be temporarily suspended.
Protection of Minors
v7v77 strictly does not allow anyone under the age of 21 to participate on our platform. To this end, we have taken the following steps:
- Age verification is mandatory at the time of registration.
- In cases of suspicion, age is confirmed through identity document verification.
- As soon as any minor's information becomes known, the relevant account is immediately closed.
- If any collected information is found to belong to a minor, it is deleted immediately.
For more information on responsible gaming, please visit our Responsible Gaming page.
Policy Changes & Updates
v7v77 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified by email for any significant changes.
If you continue to use the platform after a policy update, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly.
Contact & Complaints
If you have any questions, requests, or complaints regarding this privacy policy, please get in touch with us. Our dedicated privacy support team will process your request promptly.
For data-related requests, we may verify your identity. Once verification is complete, we will respond to your request as soon as possible, and generally within 30 business days.
You can find answers to common privacy questions on our FAQ page. You may also visit the About Us page for more information.